CometChat is a chat platform for all of you who have websites or blog. When any one visits your website or blog, they may want to discuss some queries or suggestions with you. They may even want to offer some business opportunity. To make such conversations easy, you must add a chat box on your website. There are many plugin available for this purpose. CometChat is the best tool among all. You can integrate CometChat plugin with your blog or website to provide a chat box on your site. You can chat from your website itself without creating hassle of going on some other platform.
CometChat Product Overview
CometChat is a chat platform which let you chat with your visitors. In addition to this they also enable all the users of your site to chat with each other and with their G-talk friends. You can also share images with each other. The users can also broadcast videos through CometChat Platform. While sharing all these assets, CometChat also maintains the privacy of users.
When any visitor comes on your website right from that moment they are eligible to use CometChat to chat with you and their friends. Visitors can see their online friend list. This list is automatically displayed on the site. Visitors can enable chatting with a single click on the CometChat plugin. Users can stylize their avatar to know each other well. We all are fond of expressing our emotions with emoticons and smileys. CometChat provides smileys to express your moods. The platform has wide range of smileys to offer you variety of expressions. CometChat has a function called notification. Whenever user gets a notification, it will be shown on their dashboard. This ensures that no notification will be missed by user. CometChat alerts user about each notification.
Users can see all online friends with a list appearing on the dashboard. With this list you can start chatting with online friends immediately. CometChat also integrated social networking like Gtalk with it. With such integration you can chat with your Gtalk friends without hassle. You can also set your status message to let your friends know your availability for chatting. To make your chat experience live and connected, you will also see a small pencil icon when your chat friend is typing. This makes chat more responsive. Users can also see when their friend was online last time with the feature of last seen timestamp.
>> Features Of CometChat
CometChat as told earlier is a platform which can be integrated with your website to give you a chatting platform on your website. It comes with a package of features as listed below :
- CometChat can be operated by running it on any server. As it is light weight it gives minimal load on the server.
- CometChat helps you share files like documents, images, music and videos.
- Users can share their screens with their friends through CometChat platform.
- With the text massages users can also send handwritten messages which make the CometChat platform more interesting.
- CometChat ensures users that they will never miss any notification. With the feature of notifications you can get an alert for each and every notification. The CometChat tool provides a push notification tool for mobiles. Such push notification makes it more possible to alert users for new notification.
- You can chat with more than one person simultaneously. You can chat with one, five or more than ten friends at a time. CometChat shows scroll buttons when you have more chats going simultaneously.
- Users can also hide their chat when they are not chatting with the hide bar feature of CometChat tool.
- When users visit your website, they automatically get login into CometChat also. This feature skips repeated logins.
- User can block unwanted person from CometChat.
- User can save the conversation on CometChat platform.
- CometChat has a whiteboard feature which let you draw anything you want to share with your friends.
- You can also make your chat more attractive by changing text color of your chat messages.
- You can also create a chatroom to gather your friends at single place and share files with all of them at a time.
=> Plans Of CometChat
CometChat services come with various plans according to your need. They offer a trial period of 14 days to try their services with selected plans. Here are the detailed plans CometChat offering you.
This plan is suitable for small sites. They have to do onetime payment of $129 only. The buyers of this plan can enjoy text chatting. Users will not get a branding stamp of ComeChat. The plan offers real time translations. You can enhance your chatting experience with interesting stickers and emojis. Also, broadcast your text messages with a single click. You can type in non- Latin characters.
Premium Edition is the most preferred plan. It comprises all the plan features of professional edition. It gives the added features like mobile browser compatibility. You can chat through your mobile browsers also. You will get a collaborative whiteboard in this plan. Buyers have to do a onetime payment of $249 only. You will get ensured installation. This plan comprises custom advertisements.
If you select plus plan you need to pay $499 as a onetime payment. You will get all the benefits of premium plan like mobile browser compatibility and customized advertisements. With all these features buyers can experience video chatting with this plan. You can join your friends in a conference. You can also do voice calls only. With voice only calls you can do conference also. The platinum editions provides feature of screen sharing also. You can broadcast your video and voice chat.
ComeChat also offers a basic Edition plan for which you have to pay $49 only. The editions come with 30 days money back Guarantee. You can return your product if you don’t find it worth your need. 30,000 customers use ComeChat with assured services. You can also own ComeChat plan within 60 seconds. 127 countries all over the world are enjoying ComeChat services. With these plan with warranty you can try them.
Pros and Cons Of CometChat
- CometChat provides easy integration. CometChat don’t need any setup or hosting hassles. You can easily hook it up and get started. You can simply add it to your site. It takes few minutes to add CometChat on your site and start using. This is so because CometChat don’t need the complex installation procedure. It also skips the time consuming process of uploading of PHP files like other tools.
- CometChat gives good performance even when there are thousands of users using its features. This is because of CometChat cloud. The cloud handles all the traffic on it. It optimizes the load and ensures consistent performance.
- CometChat gives facility of upgrading and downgrading your plans. This makes it more flexible to choose a plan.
- CometChat integrates local authentication system with it. This feature helps user to simply login on your site and access CometChat without separate login. Users don’t have to do multiple logins.
- CometChat don’t provide cross chatting. The person you want to chat with must have CometChat at his end. You can’t chat without CometChat at both the ends.
- Many users shared their problem with browser. The font size of CometChat changes with the browser. Sometimes the font size is too small to read.
- CometChat provides the feature to block unwanted users. But users encountered automatic back in of such blocked unwanted users.
- Design issues like running well on all browsers need to be set up. With the browser change CometChat window may look cropped and you have to scroll here and there to get a complete view.
Customer Support Of CometChat
CometChat has number of platforms to give complete support system benefits to users. Whenever user encounters any problem or gets stuck at any point, there are number of ways by which user can get a solution or support. The support system assets are as listed below.
CometChat has a forum to answer your queries. By using this forum you can see problems faced by previous uses and also know solutions for them. After entering in the forum you can choose any of the categories provided on the forum. Categories are suggestion, questions, issues, cloud etc. you can follow recent discussions going on the forum.
CometChat provides support tickets for the users. With these tickets you can get help from support team directly. After login you have to specify your category of issue. According to your concerned problem, a dedicated support team member will be assigned to you. You can then ask your query to the support team member in one to one manner. The dedicated team member can then serve you to give you best solution.
- Member area
Member area is meant for managing your licenses. After logging in to member area you can get the guidance for all your subscriptions. If you want to renew your licence to continue using CometChat you can find step by step guide in this member area.
- Server status
Server status shows real time reports of all the services managed by CometChat. The status table shows the information about service is operating normally or not. It also shows service disruption, service outage and data unavailability.
Refund Policy Of CometChat
CometChat comes with the 30 days money back guarantee. It also mentions its refund policy on their official website. CometChat support team ensures 100 % assistance with your issues, but then also if you get technical difficulties or issues related the sales, you can ask CometChat support team for the refunds. If user thinks that CometChat doesn’t fit to their needs or don’t go well with their site, they can contact the team.
CometChat gives the easy return policy which is ‘NO question asked money back guarantee’. This feature will be available till 30 days of the purchase date. User just has to request for the refund. The support team will inspect and approve the refund request. CometChat refund policy promises to give the refund within a week of approval. The refund will be returned via payment method you have used while purchasing same CometChat service. It may take 20 days to reflect the refund in your banks account. If such method is not possible because of any issue, the support team gives the guarantee of refunding same credit you spent while purchasing the product.
The refund policy is applicable for Basic, Professional, white-Labeled Desktop manager, platinum and premium edition, white labeled mobile app and mobile sdk. Refund request made within 30 days of purchase will be eligible for full refund. The charges for the service are very transparent. Moment you get the approval of refund request, you will not be charged further. For example, if you started using the services from 1st of the month and raised your cancellation on 6th of next month, you have to pay for current month. After that you will not be charged at all.
Should we buy CometChat?
To engage Visitors on your site or blog you need something exclusive than your content and design. Engagement is the important factor to decrease the bounce rate of your site. CometChat offers the tool to interact with your visitors. You can entertain your visitors and inform them about your latest posts through CometChat. CometChat can transform your website or blog to a community of users which are the key part of your brand success. This community can prove its benefits for your brand. If you want to include a chat platform to keep your visitors buzzing on your site, you should buy CometChat and add its plugin to your site. You can take interactivity to the next level by installing simple, hassle free CometChat tool. It is an all in all chat tools for your website.
I would like to give a final thought about CometChat that you should look carefully at all the plans and packages CometChat is offering. What it includes and is it well fit for your needs or not. CometChat is one stop plugin to give you all chatting benefits. You can once again go through its features to make it clearer why you should buy the CometChat. According to me, it gives best features and it comes with 30days money back guarantee. So, it will not be worthless to give CometChat a try.
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